COMMITMENTS TO QUALITY

Commitments to quality

Our goal is the clients’ satisfaction by providing a quality service. For that purpose, we develop IT systems which allow the service tracking and traceability at any moment of the process: col-lection, transport, compound/workshop services and delivery at the final destination.

We believe in the service quality and we strive every year in order to renew our quality certifica-tion and reach further in our commitment to the environment, making internal and external em-ployees aware and considering the urgent matters and our personal’s contributions and collabora-tion.

SEMAT is the first company of the sector obtaining the certification in Quality Management Systems in 1996. Currently we are certified by the UNE Regulation ISO 9001:2015 by Bureau Veritas.

According to the Article 16 of the Regulation 31/1995 of Prevention of Occupational Risks, is subject to a contract with MC Prevention for the External Service of Prevention and Health Monitoring.

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